1 Introduction to Research & Analysis Reports
    1.1 Service Desk Tools Market Definition
    1.2 Market Segments
        1.2.1 Market by Type
        1.2.2 Market by Application
    1.3 Global Service Desk Tools Market Overview
    1.4 Features & Benefits of This Report
    1.5 Methodology & Sources of Information
        1.5.1 Research Methodology
        1.5.2 Research Process
        1.5.3 Base Year
        1.5.4 Report Assumptions & Caveats
2 Global Service Desk Tools Overall Market Size
    2.1 Global Service Desk Tools Market Size: 2021 VS 2027
    2.2 Global Service Desk Tools Market Size, Prospects & Forecasts: 2016-2027
    2.3 Key Market Trends, Opportunity, Drivers and Restraints
        2.3.1 Market Opportunities & Trends
        2.3.2 Market Drivers
        2.3.3 Market Restraints
3 Company Landscape
    3.1 Top Service Desk Tools Players in Global Market
    3.2 Top Global Service Desk Tools Companies Ranked by Revenue
    3.3 Global Service Desk Tools Revenue by Companies
    3.4 Top 3 and Top 5 Service Desk Tools Companies in Global Market, by Revenue in 2020
    3.5 Global Companies Service Desk Tools Product Type
    3.6 Tier 1, Tier 2 and Tier 3 Service Desk Tools Players in Global Market
        3.6.1 List of Global Tier 1 Service Desk Tools Companies
        3.6.2 List of Global Tier 2 and Tier 3 Service Desk Tools Companies
4 Market Sights by Product
    4.1 Overview
        4.1.1 By Type - Global Service Desk Tools Market Size Markets, 2021 & 2027
        4.1.2 Cloud based
        4.1.3 On Premise
    4.2 By Type - Global Service Desk Tools Revenue & Forecasts
        4.2.1 By Type - Global Service Desk Tools Revenue, 2016-2021
        4.2.2 By Type - Global Service Desk Tools Revenue, 2022-2027
        4.2.3 By Type - Global Service Desk Tools Revenue Market Share, 2016-2027
5 Sights by Application
    5.1 Overview
        5.1.1 By Application - Global Service Desk Tools Market Size, 2021 & 2027
        5.1.2 SMBs
        5.1.3 Large Enterprises
    5.2 By Application - Global Service Desk Tools Revenue & Forecasts
        5.2.1 By Application - Global Service Desk Tools Revenue, 2016-2021
        5.2.2 By Application - Global Service Desk Tools Revenue, 2022-2027
        5.2.3 By Application - Global Service Desk Tools Revenue Market Share, 2016-2027
6 Sights by Region
    6.1 By Region - Global Service Desk Tools Market Size, 2021 & 2027
    6.2 By Region - Global Service Desk Tools Revenue & Forecasts
        6.2.1 By Region - Global Service Desk Tools Revenue, 2016-2021
        6.2.2 By Region - Global Service Desk Tools Revenue, 2022-2027
        6.2.3 By Region - Global Service Desk Tools Revenue Market Share, 2016-2027
    6.3 North America
        6.3.1 By Country - North America Service Desk Tools Revenue, 2016-2027
        6.3.2 US Service Desk Tools Market Size, 2016-2027
        6.3.3 Canada Service Desk Tools Market Size, 2016-2027
        6.3.4 Mexico Service Desk Tools Market Size, 2016-2027
    6.4 Europe
        6.4.1 By Country - Europe Service Desk Tools Revenue, 2016-2027
        6.4.2 Germany Service Desk Tools Market Size, 2016-2027
        6.4.3 France Service Desk Tools Market Size, 2016-2027
        6.4.4 U.K. Service Desk Tools Market Size, 2016-2027
        6.4.5 Italy Service Desk Tools Market Size, 2016-2027
        6.4.6 Russia Service Desk Tools Market Size, 2016-2027
        6.4.7 Nordic Countries Service Desk Tools Market Size, 2016-2027
        6.4.8 Benelux Service Desk Tools Market Size, 2016-2027
    6.5 Asia
        6.5.1 By Region - Asia Service Desk Tools Revenue, 2016-2027
        6.5.2 China Service Desk Tools Market Size, 2016-2027
        6.5.3 Japan Service Desk Tools Market Size, 2016-2027
        6.5.4 South Korea Service Desk Tools Market Size, 2016-2027
        6.5.5 Southeast Asia Service Desk Tools Market Size, 2016-2027
        6.5.6 India Service Desk Tools Market Size, 2016-2027
    6.6 South America
        6.6.1 By Country - South America Service Desk Tools Revenue, 2016-2027
        6.6.2 Brazil Service Desk Tools Market Size, 2016-2027
        6.6.3 Argentina Service Desk Tools Market Size, 2016-2027
    6.7 Middle East & Africa
        6.7.1 By Country - Middle East & Africa Service Desk Tools Revenue, 2016-2027
        6.7.2 Turkey Service Desk Tools Market Size, 2016-2027
        6.7.3 Israel Service Desk Tools Market Size, 2016-2027
        6.7.4 Saudi Arabia Service Desk Tools Market Size, 2016-2027
        6.7.5 UAE Service Desk Tools Market Size, 2016-2027
7 Players Profiles
    7.1 Samanage
        7.1.1 Samanage Corporate Summary
        7.1.2 Samanage Business Overview
        7.1.3 Samanage Service Desk Tools Major Product Offerings
        7.1.4 Samanage Service Desk Tools Revenue in Global (2016-2021)
        7.1.5 Samanage Key News
    7.2 Freshservice
        7.2.1 Freshservice Corporate Summary
        7.2.2 Freshservice Business Overview
        7.2.3 Freshservice Service Desk Tools Major Product Offerings
        7.2.4 Freshservice Service Desk Tools Revenue in Global (2016-2021)
        7.2.5 Freshservice Key News
    7.3 ManageEngine ServiceDesk
        7.3.1 ManageEngine ServiceDesk Corporate Summary
        7.3.2 ManageEngine ServiceDesk Business Overview
        7.3.3 ManageEngine ServiceDesk Service Desk Tools Major Product Offerings
        7.3.4 ManageEngine ServiceDesk Service Desk Tools Revenue in Global (2016-2021)
        7.3.5 ManageEngine ServiceDesk Key News
    7.4 JIRA Service Desk
        7.4.1 JIRA Service Desk Corporate Summary
        7.4.2 JIRA Service Desk Business Overview
        7.4.3 JIRA Service Desk Service Desk Tools Major Product Offerings
        7.4.4 JIRA Service Desk Service Desk Tools Revenue in Global (2016-2021)
        7.4.5 JIRA Service Desk Key News
    7.5 Zendesk
        7.5.1 Zendesk Corporate Summary
        7.5.2 Zendesk Business Overview
        7.5.3 Zendesk Service Desk Tools Major Product Offerings
        7.5.4 Zendesk Service Desk Tools Revenue in Global (2016-2021)
        7.5.5 Zendesk Key News
    7.6 Track-It!
        7.6.1 Track-It! Corporate Summary
        7.6.2 Track-It! Business Overview
        7.6.3 Track-It! Service Desk Tools Major Product Offerings
        7.6.4 Track-It! Service Desk Tools Revenue in Global (2016-2021)
        7.6.5 Track-It! Key News
    7.7 BMC Remedy 9
        7.7.1 BMC Remedy 9 Corporate Summary
        7.7.2 BMC Remedy 9 Business Overview
        7.7.3 BMC Remedy 9 Service Desk Tools Major Product Offerings
        7.4.4 BMC Remedy 9 Service Desk Tools Revenue in Global (2016-2021)
        7.7.5 BMC Remedy 9 Key News
    7.8 Cherwell IT Service Management
        7.8.1 Cherwell IT Service Management Corporate Summary
        7.8.2 Cherwell IT Service Management Business Overview
        7.8.3 Cherwell IT Service Management Service Desk Tools Major Product Offerings
        7.8.4 Cherwell IT Service Management Service Desk Tools Revenue in Global (2016-2021)
        7.8.5 Cherwell IT Service Management Key News
    7.9 Agiloft
        7.9.1 Agiloft Corporate Summary
        7.9.2 Agiloft Business Overview
        7.9.3 Agiloft Service Desk Tools Major Product Offerings
        7.9.4 Agiloft Service Desk Tools Revenue in Global (2016-2021)
        7.9.5 Agiloft Key News
    7.10 Re:Desk
        7.10.1 Re:Desk Corporate Summary
        7.10.2 Re:Desk Business Overview
        7.10.3 Re:Desk Service Desk Tools Major Product Offerings
        7.10.4 Re:Desk Service Desk Tools Revenue in Global (2016-2021)
        7.10.5 Re:Desk Key News
    7.11 ServiceNow
        7.11.1 ServiceNow Corporate Summary
        7.11.2 ServiceNow Business Overview
        7.11.3 ServiceNow Service Desk Tools Major Product Offerings
        7.11.4 ServiceNow Service Desk Tools Revenue in Global (2016-2021)
        7.11.5 ServiceNow Key News
    7.12 GoToAssist
        7.12.1 GoToAssist Corporate Summary
        7.12.2 GoToAssist Business Overview
        7.12.3 GoToAssist Service Desk Tools Major Product Offerings
        7.12.4 GoToAssist Service Desk Tools Revenue in Global (2016-2021)
        7.12.5 GoToAssist Key News
    7.13 Spiceworks
        7.13.1 Spiceworks Corporate Summary
        7.13.2 Spiceworks Business Overview
        7.13.3 Spiceworks Service Desk Tools Major Product Offerings
        7.13.4 Spiceworks Service Desk Tools Revenue in Global (2016-2021)
        7.13.5 Spiceworks Key News
    7.14 EasyVista
        7.14.1 EasyVista Corporate Summary
        7.14.2 EasyVista Business Overview
        7.14.3 EasyVista Service Desk Tools Major Product Offerings
        7.14.4 EasyVista Service Desk Tools Revenue in Global (2016-2021)
        7.14.5 EasyVista Key News
    7.15 Wolken
        7.15.1 Wolken Corporate Summary
        7.15.2 Wolken Business Overview
        7.15.3 Wolken Service Desk Tools Major Product Offerings
        7.15.4 Wolken Service Desk Tools Revenue in Global (2016-2021)
        7.15.5 Wolken Key News
    7.16 Helprace
        7.16.1 Helprace Corporate Summary
        7.16.2 Helprace Business Overview
        7.16.3 Helprace Service Desk Tools Major Product Offerings
        7.16.4 Helprace Service Desk Tools Revenue in Global (2016-2021)
        7.16.5 Helprace Key News
8 Conclusion
9 Appendix
    9.1 Note
    9.2 Examples of Clients
    9.3 Disclaimer