1 Introduction to Research & Analysis Reports
    1.1 Service Desk Software Market Definition
    1.2 Market Segments
        1.2.1 Market by Type
        1.2.2 Market by Application
    1.3 Global Service Desk Software Market Overview
    1.4 Features & Benefits of This Report
    1.5 Methodology & Sources of Information
        1.5.1 Research Methodology
        1.5.2 Research Process
        1.5.3 Base Year
        1.5.4 Report Assumptions & Caveats
2 Global Service Desk Software Overall Market Size
    2.1 Global Service Desk Software Market Size: 2021 VS 2027
    2.2 Global Service Desk Software Market Size, Prospects & Forecasts: 2016-2027
    2.3 Key Market Trends, Opportunity, Drivers and Restraints
        2.3.1 Market Opportunities & Trends
        2.3.2 Market Drivers
        2.3.3 Market Restraints
3 Company Landscape
    3.1 Top Service Desk Software Players in Global Market
    3.2 Top Global Service Desk Software Companies Ranked by Revenue
    3.3 Global Service Desk Software Revenue by Companies
    3.4 Top 3 and Top 5 Service Desk Software Companies in Global Market, by Revenue in 2020
    3.5 Global Companies Service Desk Software Product Type
    3.6 Tier 1, Tier 2 and Tier 3 Service Desk Software Players in Global Market
        3.6.1 List of Global Tier 1 Service Desk Software Companies
        3.6.2 List of Global Tier 2 and Tier 3 Service Desk Software Companies
4 Market Sights by Product
    4.1 Overview
        4.1.1 By Type - Global Service Desk Software Market Size Markets, 2021 & 2027
        4.1.2 Cloud based
        4.1.3 On Premise
    4.2 By Type - Global Service Desk Software Revenue & Forecasts
        4.2.1 By Type - Global Service Desk Software Revenue, 2016-2021
        4.2.2 By Type - Global Service Desk Software Revenue, 2022-2027
        4.2.3 By Type - Global Service Desk Software Revenue Market Share, 2016-2027
5 Sights by Application
    5.1 Overview
        5.1.1 By Application - Global Service Desk Software Market Size, 2021 & 2027
        5.1.2 SMBs
        5.1.3 Large Enterprises
    5.2 By Application - Global Service Desk Software Revenue & Forecasts
        5.2.1 By Application - Global Service Desk Software Revenue, 2016-2021
        5.2.2 By Application - Global Service Desk Software Revenue, 2022-2027
        5.2.3 By Application - Global Service Desk Software Revenue Market Share, 2016-2027
6 Sights by Region
    6.1 By Region - Global Service Desk Software Market Size, 2021 & 2027
    6.2 By Region - Global Service Desk Software Revenue & Forecasts
        6.2.1 By Region - Global Service Desk Software Revenue, 2016-2021
        6.2.2 By Region - Global Service Desk Software Revenue, 2022-2027
        6.2.3 By Region - Global Service Desk Software Revenue Market Share, 2016-2027
    6.3 North America
        6.3.1 By Country - North America Service Desk Software Revenue, 2016-2027
        6.3.2 US Service Desk Software Market Size, 2016-2027
        6.3.3 Canada Service Desk Software Market Size, 2016-2027
        6.3.4 Mexico Service Desk Software Market Size, 2016-2027
    6.4 Europe
        6.4.1 By Country - Europe Service Desk Software Revenue, 2016-2027
        6.4.2 Germany Service Desk Software Market Size, 2016-2027
        6.4.3 France Service Desk Software Market Size, 2016-2027
        6.4.4 U.K. Service Desk Software Market Size, 2016-2027
        6.4.5 Italy Service Desk Software Market Size, 2016-2027
        6.4.6 Russia Service Desk Software Market Size, 2016-2027
        6.4.7 Nordic Countries Service Desk Software Market Size, 2016-2027
        6.4.8 Benelux Service Desk Software Market Size, 2016-2027
    6.5 Asia
        6.5.1 By Region - Asia Service Desk Software Revenue, 2016-2027
        6.5.2 China Service Desk Software Market Size, 2016-2027
        6.5.3 Japan Service Desk Software Market Size, 2016-2027
        6.5.4 South Korea Service Desk Software Market Size, 2016-2027
        6.5.5 Southeast Asia Service Desk Software Market Size, 2016-2027
        6.5.6 India Service Desk Software Market Size, 2016-2027
    6.6 South America
        6.6.1 By Country - South America Service Desk Software Revenue, 2016-2027
        6.6.2 Brazil Service Desk Software Market Size, 2016-2027
        6.6.3 Argentina Service Desk Software Market Size, 2016-2027
    6.7 Middle East & Africa
        6.7.1 By Country - Middle East & Africa Service Desk Software Revenue, 2016-2027
        6.7.2 Turkey Service Desk Software Market Size, 2016-2027
        6.7.3 Israel Service Desk Software Market Size, 2016-2027
        6.7.4 Saudi Arabia Service Desk Software Market Size, 2016-2027
        6.7.5 UAE Service Desk Software Market Size, 2016-2027
7 Players Profiles
    7.1 Samanage
        7.1.1 Samanage Corporate Summary
        7.1.2 Samanage Business Overview
        7.1.3 Samanage Service Desk Software Major Product Offerings
        7.1.4 Samanage Service Desk Software Revenue in Global (2016-2021)
        7.1.5 Samanage Key News
    7.2 Freshservice
        7.2.1 Freshservice Corporate Summary
        7.2.2 Freshservice Business Overview
        7.2.3 Freshservice Service Desk Software Major Product Offerings
        7.2.4 Freshservice Service Desk Software Revenue in Global (2016-2021)
        7.2.5 Freshservice Key News
    7.3 ManageEngine ServiceDesk
        7.3.1 ManageEngine ServiceDesk Corporate Summary
        7.3.2 ManageEngine ServiceDesk Business Overview
        7.3.3 ManageEngine ServiceDesk Service Desk Software Major Product Offerings
        7.3.4 ManageEngine ServiceDesk Service Desk Software Revenue in Global (2016-2021)
        7.3.5 ManageEngine ServiceDesk Key News
    7.4 JIRA Service Desk
        7.4.1 JIRA Service Desk Corporate Summary
        7.4.2 JIRA Service Desk Business Overview
        7.4.3 JIRA Service Desk Service Desk Software Major Product Offerings
        7.4.4 JIRA Service Desk Service Desk Software Revenue in Global (2016-2021)
        7.4.5 JIRA Service Desk Key News
    7.5 Zendesk
        7.5.1 Zendesk Corporate Summary
        7.5.2 Zendesk Business Overview
        7.5.3 Zendesk Service Desk Software Major Product Offerings
        7.5.4 Zendesk Service Desk Software Revenue in Global (2016-2021)
        7.5.5 Zendesk Key News
    7.6 Track-It!
        7.6.1 Track-It! Corporate Summary
        7.6.2 Track-It! Business Overview
        7.6.3 Track-It! Service Desk Software Major Product Offerings
        7.6.4 Track-It! Service Desk Software Revenue in Global (2016-2021)
        7.6.5 Track-It! Key News
    7.7 BMC Remedy 9
        7.7.1 BMC Remedy 9 Corporate Summary
        7.7.2 BMC Remedy 9 Business Overview
        7.7.3 BMC Remedy 9 Service Desk Software Major Product Offerings
        7.4.4 BMC Remedy 9 Service Desk Software Revenue in Global (2016-2021)
        7.7.5 BMC Remedy 9 Key News
    7.8 Cherwell IT Service Management
        7.8.1 Cherwell IT Service Management Corporate Summary
        7.8.2 Cherwell IT Service Management Business Overview
        7.8.3 Cherwell IT Service Management Service Desk Software Major Product Offerings
        7.8.4 Cherwell IT Service Management Service Desk Software Revenue in Global (2016-2021)
        7.8.5 Cherwell IT Service Management Key News
    7.9 Agiloft
        7.9.1 Agiloft Corporate Summary
        7.9.2 Agiloft Business Overview
        7.9.3 Agiloft Service Desk Software Major Product Offerings
        7.9.4 Agiloft Service Desk Software Revenue in Global (2016-2021)
        7.9.5 Agiloft Key News
    7.10 Re:Desk
        7.10.1 Re:Desk Corporate Summary
        7.10.2 Re:Desk Business Overview
        7.10.3 Re:Desk Service Desk Software Major Product Offerings
        7.10.4 Re:Desk Service Desk Software Revenue in Global (2016-2021)
        7.10.5 Re:Desk Key News
    7.11 ServiceNow
        7.11.1 ServiceNow Corporate Summary
        7.11.2 ServiceNow Business Overview
        7.11.3 ServiceNow Service Desk Software Major Product Offerings
        7.11.4 ServiceNow Service Desk Software Revenue in Global (2016-2021)
        7.11.5 ServiceNow Key News
    7.12 GoToAssist
        7.12.1 GoToAssist Corporate Summary
        7.12.2 GoToAssist Business Overview
        7.12.3 GoToAssist Service Desk Software Major Product Offerings
        7.12.4 GoToAssist Service Desk Software Revenue in Global (2016-2021)
        7.12.5 GoToAssist Key News
    7.13 Spiceworks
        7.13.1 Spiceworks Corporate Summary
        7.13.2 Spiceworks Business Overview
        7.13.3 Spiceworks Service Desk Software Major Product Offerings
        7.13.4 Spiceworks Service Desk Software Revenue in Global (2016-2021)
        7.13.5 Spiceworks Key News
    7.14 EasyVista
        7.14.1 EasyVista Corporate Summary
        7.14.2 EasyVista Business Overview
        7.14.3 EasyVista Service Desk Software Major Product Offerings
        7.14.4 EasyVista Service Desk Software Revenue in Global (2016-2021)
        7.14.5 EasyVista Key News
    7.15 Wolken
        7.15.1 Wolken Corporate Summary
        7.15.2 Wolken Business Overview
        7.15.3 Wolken Service Desk Software Major Product Offerings
        7.15.4 Wolken Service Desk Software Revenue in Global (2016-2021)
        7.15.5 Wolken Key News
8 Conclusion
9 Appendix
    9.1 Note
    9.2 Examples of Clients
    9.3 Disclaimer